• How long can I stay In Australia?

The ETA for Australia will allow you to stay in for a maximum of three months for each visit.

  • Can I include my family in an application?

No. All members of family must have a separate authorization ETA/Visa. Even if your children travel on your passport, they will need an individual ETA application.

  • In how much time I'll have my permission?

Almost all cases, permission will be granted soon. In some cases you may have a wait maximum 24 hour.

  • What can I do if I make a mistake in my application?

You will have the opportunity to check your data before you make the payment. If you find you have made a mistake after performing the transaction you can make a new application (with new payment).

  • What happens if the application has not been approved?

If your application is not approved, you must go to embassy or consulate of the Australian Government.

  • What validity has my ETA?

Your authorization must be submitted before your departure for Australia, we recommend submitting your application at least 72 hours before departure.
The application is valid for 1 year.
ETA authorization is valid for 12 months from its date of issue or until your passport expires, whichever is earlier. During this time you can get in Australia whenever you want.
You can stay in Australia for a maximum of three months on each visit.

  • I don't receive my ETA documents

Please check your "Spam", "Bulk Mail" or "Junk email" folder . If you find our email there, select the confirmation message and click "This is Not Spam". This will help you future messages (for example ETA documents) to get through.

Click here for further info.

  • What kind of payment do you accept?

We accept Paypal and any Credit Card with PayPal.

Paypal 

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